Visit us. 

Come in and see the carpet for yourself. Our team of sales associates will help you select the perfect flooring for your home. Be sure to bring furniture swatches of fabric, bedspreads, wallpaper and paint that will be in the room.

Free In-home estimate. 

Nufloors Terrace provides a free in-home measurement and estimate. This is when we determine how much flooring you’ll need. We’ll also review where the seams will be placed and pattern matches if applicable. 

Confirmation and preparation.

Once the quote is accepted, we will schedule and confirm the project time with you. All preparation work will be discussed in detail.

For more information on hardwood installation, visit our blog, Hardwood Flooring Installation – how long does this take?

• Is there light or heavy traffic in this room?
• What is the room used for?
• Do you want a casual, formal or somewhere in between look?
• Do you have children or pets?
• Do you have a certain colour in mind?
• Is there a style you’ve owned or seen that you really like?

Always use the wood flooring manufacturer’s cleaning, repair and finish products.

Yes. The rule-of-thumb is that they should run parallel to the longest wall in the room in which the planks are being installed.

However, for any nail down or staple down hardwood floor the hardwood planks should run against the joists of the house. Any floating hardwood (non-nail down/staple down) is free to run the direction of the customers choosing.

It is recommended to use felt pads or barrel-type coasters (do not use plastic coasters) under chair legs and other furniture. The felt pads come in various sizes. Some pads stick on the bottom of the legs and others need to be nailed on. Follow the directions provided with the pads. Check and clean the pads often to prevent debris, dirt, and small particles from being trapped in the pad, which may cause scratches in the floor’s finish.

To avoid scratching or denting your hardwood floor, it is best to lift all furniture to its desired location. Refrigerators and other heavy objects should never be moved without proper floor protection. Place them on a rug, wrong side up, and slide the rug.

No. Steam cleaning can damage and warp hardwood or laminate flooring. Visit our Floor Care section, to locate the care guide for your floor.

No. Never use a wet mop or cloth on the floor. It could be very damaging to the wood. Water will flow down between slats, penetrate the wood, and stain it black. At worst, it will lift the coating, causing it to peel away.  Always use a damp mop or cloth only.

No. Never use wax, oil-based detergent, or any general-purpose household cleaner. These can dull or damage the finish, leaving a greasy film and making the floor slippery or tacky and more difficult to clean properly.  We recommend using the manufacturers cleaning products.

Individual boards can be replaced without having to remove the entire floor, which is why we suggest keeping leftover wood in case you need it.

In general, vacuuming or sweeping twice a week to remove dust and abrasive dirt is optimal for best results. However, the frequency depends greatly on your lifestyle such as having animals, children, or a lot of traffic.

A hardwood floor is made of real wood, while an LVT floor is made of vinyl that imitates the appearance of other types of flooring such as hardwood, ceramic, stone, or concrete.

Both are great options. A dark hardwood floor offers a traditional look. Light coloured walls blend well with a dark hardwood floor. While dark colours can make a space look a bit smaller, it is important to remember that the floors are just one element of the room, and the colour of the walls has a much bigger impact on space perception. Light hardwood makes the room appear larger and adds to the brightness of a room which can be matched with a vibrant paint colour. Bonus – light hardwoods tend to show less dirt than dark hardwood floors. It is a good idea to see the samples in your own home and lighting as they do look different there vs. the store (lighting has a huge impact). And, you will want to look at the sample vs. your furniture, cabinets, and paint colours.

All hardwood dents and scratches, but dark hardwood tends to show the scratches more. The primary reason for this is that most wood floor species are light and if you scratch through the dark coloured stain, it shows more of a contrast with the wood underneath vs. a lighter coloured floor. The lighter your wood floor is, scratches and dust will be less visible. Consider choosing a hardwood floor with a lot of character to hide scratches.

Consider distressed hardwoods.  It shows the scratches and dents less because that is how the wood is designed – if dented it looks like it fits right in. Likewise, hardwood that has more knots and character marks will hide the dents and scratches more. Woods with stronger graining are better for hiding the scratches. Oh, and try to keep your dog’s nails trimmed.

Hardwood flooring can be used in both high traffic areas and kitchens. Kitchens have become popular for hardwood as family rooms became a significant part of home design. There is a concern with kitchens due to is closer proximity to water (dishwashers and sinks) due to the damage that water can do to hardwood. This can be be addressed by not running your dishwasher and leaving your home or cleaning up spills immediately. The main concern is to not to have any standing water on your hardwood floor. It is recommended to have mats in your kitchen high traffic areas to help reduce dents or scratches caused by day to day activities.

High traffic areas are generally less of a concern as in most homes shoes are removed at the front door. The finish on you floor is designed to take on heavy traffic as long as debris is left with your footwear.

Quarter Round moulding is used to hide the expansion gap left around walls during installation.

T moulding is used as a threshold in doorways or as a transition strip where the hardwood flooring meets floor or carpet of similar height. T moldings can also be used to change the direction in which the floor is laid.

Reducer moulding is used as a transition from the height of the sub-floor to the height of the hardwood floor.

Stair nose moulding is used to cover the front edge of a stair tread or step. If used on a stair, flooring is installed behind the Stair nose to cover the horizontal part (the tread) of the stair.

Your Nufloors Terrace Sales Associate will work with you on the appropriate mouldings needed for your project.

Care should be taken to control humidity levels within the 35-55% range. During dry seasons, a humidifier is recommended to prevent excessive shrinkage in hardwood floors due to low humidity levels. During wet seasons, proper humidity levels can be maintained by use of an air conditioner or dehumidifier. Avoid excessive exposure to water which can happen when tracking water indoors during periods of inclement weather.

Typically, ’gapping’ occurs when the humidity in the house falls below the recommended level. This causes a drying of the floorboards that results in slight shrinkage, creating gaps between the boards. You will often see this in the winter, especially in houses with dry heat. One way of mitigating the situation is to increase the humidity in the home.

That depends on the climate where you live and type of heating you use in your home. In more temperate climates with variable humidity they aren’t really required, but in cold, dry regions where homes are heated in winter, humidifiers can be  helpful.

The durability or ‘dent ability’ of hardwood is often expressed in terms of its Janka hardness. The higher the number on the scale, the harder and more scratch resistant a wood is. The test uses a 2″ x 2″ x 6″ piece of wood and a 0.444″ steel ball to determine how hard the wood is. The test figures out how many pounds per square inch, or PSI, of force is needed to push the steel ball halfway into the wood plank. Use the Janka rating to gauge the hardness of the wood as an indicator of how well the wood will be able to stand up to furniture, pets, children, and everyday life.

Wire brushing a floor involves brushing the wood with large rotary wire brush causing the wood grain to open up resulting in a two-toned look and a unique texture. Not all wood species are suitable for wire-brushing, the most common species is oak, both red and white. A textured hardwood offers many practical benefits as it is a lot more forgiving than smooth surfaces to the hazards of everyday life. Kids rough-housing and pets can damage a smooth hardwood floor.